Research, Training and Management (RTM) International NGO working in the Cox’s Bazar and Bhasan Char to implement different projects supported by Government of Bangladesh, UNFPA, UNHCR, UNICEF and others development partners. To provide registration activities in different location, RTM requires to fill up some vacancies in different areas in Register positions.
• Register- Female.
• Contractual.
•HSC/Equivalent pass from recognized institute.
Experience and other Requirements:
• Minimum 1-year experience in the related field.
The Following capabilities are mandatory:
• Good communication skills in both English and Bangla.
• Chattagram local language will be given preference.
• Manage patient registrations, ensuring accurate and complete demographic and medical information is obtained for each patient visiting the healthcare facility.
• Coordinate patient appointments, consultations, and admissions, optimizing the scheduling of medical services and consultations with healthcare professionals.
• Maintain organized and up-to-date patient records, including medical histories, treatment plans, and billing information, in compliance with healthcare regulations.
• Provide excellent customer service to patients, addressing inquiries, concerns, and requests in a professional and empathetic manner.
• Collaborate with medical staff, nurses, and administrative personnel to ensure smooth patient flow and efficient use of healthcare resources.
• Supervise administrative staff, providing training, guidance, and support in patient registration procedures and customer service protocols.
• Generate reports on patient demographics, appointment schedules, and other relevant data to support decision-making and resource allocation.
• Stay updated with healthcare regulations, insurance policies, and billing procedures, ensuring compliance and accuracy in patient registration and billing processes.
• Collaborate with IT and software developers to implement and optimize electronic health record (EHR) systems, ensuring seamless integration and efficient management of patient data.
• Collaborate with medical records and documentation staff to ensure accurate and timely entry of patient information into the electronic health record system.
• Participate in staff meetings and training sessions, providing updates on patient registration procedures and addressing any challenges or concerns.
• Collaborate with healthcare administrators to develop and implement patient engagement strategies, enhancing the patient experience and satisfaction.
• Assist in the development and implementation of patient education materials, ensuring patients are well-informed about their rights and responsibilities.
• Collaborate with medical ethics committees to address patient complaints and grievances.
